OnTheList comment rules

Last updated: 26 September 2026 (version 2)

Comments let you talk about films, shows and episodes with your friends, and, if you choose, with everyone on OnTheList. These rules are part of our terms of service. You agree to them before your first comment.

Who can comment, and who sees it

You must be 18 or over to use OnTheList.
Every comment is about a film, a show or an episode.
A comment goes to your friends unless you choose “Everyone”. Only your friends on OnTheList can see a friends comment.
A comment to everyone can be read by anyone signed in to OnTheList. It shows your @username and your photo, never your name. Comments never appear on the public web.

Posting to everyone

You can post to everyone once your account is 3 days old, has a username, and has 5 titles on its list. Until then you can still comment to your friends.
People who read your comment can search for your @username and send you a friend request. To stop that, turn off “Let others find me” in Settings.
You cannot mention friends in a comment to everyone.
Strangers can report or block you, and you can report or block them. Nobody is told.
Spoilers stay covered for people who have not seen the title.
To keep the conversation calm, each account can post to everyone up to 5 times an hour, 30 times a day, and 3 times a day on the same title.

How to comment well

Disagree with the idea, not the person.
Mark spoilers. Tick “Contains spoilers” if your comment gives away what happens.
Keep it about the film or show. Do not talk about other people or their comments.
Remember who can read it. A comment to everyone reaches people you do not know.

What is not allowed

We do not tolerate any of these. We remove them, and we may stop you from commenting or close your account.

Anything illegal. This includes terrorist content, support for banned organisations, child sexual abuse material, threats of violence, and intimate images shared without consent.
Harassment or bullying.
Hate: attacks on people because of their race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability or age.
Sexual content.
Anything that encourages suicide, self-harm or eating disorders.
Other people’s personal details, such as an address or a phone number.
Spam, scams, and pretending to be someone else.
Links. A comment that contains a web address cannot be posted.

Automatic checks

Before we save a comment, we check it against a short list of slurs. If it contains one, we refuse it and tell you why. We also refuse a comment that contains a link. Nothing else is checked by a machine.

How to report

In the app: every comment has a “Report” option, and so does every person’s profile.
If you do not use OnTheList: email support@onthelist.watch with “Report” in the subject. Tell us the film or show, the username, and what is wrong.

What we do about reports

We look at every report within 24 hours.
When you report a comment, you stop seeing it straight away.
If three different people report a comment, we hide it until we have looked at it.
We may hide or remove a comment, warn the person, stop them from commenting, or close their account.

Intimate images

If someone has shared an intimate image of you without your consent, email support@onthelist.watch. We remove it within 48 hours.

Blocking

You can block anyone from their profile or from one of their comments. Blocking a friend ends your friendship. Neither of you can see the other’s list or comments, and they cannot mention you. Blocking someone you do not know means you no longer see each other’s comments. Nobody is told.

Deleting your comments, and how long we keep them

You can delete your own comments at any time.
When you delete your account, we delete your comments.
If someone reports a comment, we keep the report and a copy of the reported text for 12 months, so that we can deal with complaints. Then we delete them.

Appeals and complaints

If we removed your comment or stopped you from commenting and you think we got it wrong, email support@onthelist.watch and we will look again. Send complaints about how we handle reports to the same address.

Changes to these rules

We may update these rules. If a change matters, we ask you to agree again before your next comment. Version 2 (26 September 2026) added comments to everyone.

Contact

Medland Solutions: support@onthelist.watch